Account Settings

Personal Settings:

The account settings allow you to change and customize certain aspects of your experience in and around Moxion. You can manage these by opening up the drop down menu from the top right corner of the app.

Here you will find options for Lock Screen, Logout & Settings the later of which this article is concerned with. Selecting the Settings option defaults to the General tab.


This tab contains non-specific settings tied to your account. 

Realtime Alerts

With Moxion open in your browser or Desktop app, visual alerts can be received for New Assets as they become available, after upload, in any active Productions or Folders to which you belong.

It's also possible to have an accompanying Sound Notification, the volume of which is adjustable, that keeps you informed about New Assets when you have Moxion open but are working in another browser tab or working on other tasks on your workstation.

Another feature here is the ability to have new assets Autoplay once they have arrived in the Folder you are currently active in; this will have the effect of supplanting any activity that you are engaged in at the time in that Folder.

A note of caution around our Realtime Alerts! They are specifically designed to be obtrusive, so if this is not to your liking, be sure to tailor them to your needs or switch them off entirely.

Realtime Alerts can also be modified in the Transport Controls.

Lock Screen

This relates to the interval between your last interaction with Moxion and when the app will enter its Lock Screen mode. You can select from any of the following intervals:


This allows you to choose and set the timezone you're located in. Just begin typing Pacific, Atlantic, Europe, America, Africa, Asia, etc and timezone-representative cities will be listed, for example, Pacific:

Time Display Formats

Here you can customize how Moxion displays the time when you're logged in. 

Support Access

Need help with something? By checking this box you are formally giving Moxion Support the ability the login into your Moxion account, remotely, using your login credentials.

Any activity carried out by Moxion Support agents is not listed in the Activity Stream audit tab.

Inbox Only

Just interested in viewing the Dailies in your Folder? 

Streamline your Moxion experience by checking this box limiting what you can see when you login to just your Inbox.


Allows you to update/change your Name and or Password. 


Under the Devices tab, see all devices that have accessed your account in the last 28 days, or currently accessing.

Click the arrow to unfurl a list of browsers, the location, and timeline of access. 

If you see devices you don't recognize, you can Secure your Account to reset your password.

Access (API) Key

This tab relates to a Moxion product called Immediates. It's used when integrating with the QTAKE video assist software to allow for nearly instantaneous remote review through Moxion, anywhere in the world. 

For more details on how this integration works, take a look at our QTAKE Server Pro Setup article.

Role Tab

In the Moxion Teams Tab, it's possible to apply an industry role to each Contact/Participant in your Folders. Moxion has a pre-established set of Industry Roles (such as Director, DOP or Executive Producer) to choose from or you can add Roles as you see fit.

Company Settings

This tab gives those at the Company Admin level the ability to update or change the name of the Company and to enable Multi-Factor Authentication. 

It also allows users at all permission levels to choose to leave the Company, which will remove access to all associated Productions and Folders under that Company.


This allows Company Admins to make changes to the Company-level watermark. More information about that can be found in the Watermarking article.