Firewalls and Whitelisting
We understand that security is a top concern for anyone using Moxion. If you or your company have a firewall set up, you'll want to whitelist the following domains to help ensure proper functioning and playback when accessing Moxion:
Please make sure to copy and paste each address fully, and the destination for all Moxion traffic is TCP to port 443 (HTTPS).
You may also want to add us to any internal email whitelists you have. Adding the following domain will help ensure that you're getting all the notifications you need, timely responses from our support team, and more.
- moxion.io
Moxion Immediates
The use of our camera-to-cloud solution functions just like a normal upload or view would, so you can use the same information to whitelist the domain and S3 bucket:
- https://*.moxion.iomoxion-s3-223428535110-upload.s3-accelerate.amazonaws.com
- https://moxion-s3-223428535110-upload.s3-accelerate.amazonaws.com
Please make sure to copy and paste each address fully, and set the destination for all Moxion traffic in TCP to port 443 (HTTPS).
Multi-Unit Setup
If your production is going to have multiple units using Immediates running through a central QTAKE Server hub with the SYNC, IO and CENTRAL modules, there's one more step to get everything working - make sure the computer or router that's acting as your central QTAKE Server point of control is set to accept traffic on the following ports:
- TCP 44443
- TCP 8500 - 8600
Once implemented, each unit's QTAKE operators will be able to share or review the assets that are going through Moxion.
Live Streaming
The information below will help you appropriately whitelist everything you need to work with live streams in Moxion.
Viewing Streams
- liveprod.moxion.io (76.223.64.12 and 13.248.204.10), TCP/443 UDP/3478
- apiprod.moxion.io (76.223.76.25 and 13.248.202.44), TCP/443
Broadcasting Streams
- liveprod.moxion.io (76.223.64.12 and 13.248.204.10), TCP/443 UDP/3478
- apiprod.moxion.io (76.223.76.25 and 13.248.202.44), TCP/443
- liveprod.moxion.io (76.223.64.12 and 13.248.204.10), UDP/5000
Broadcasting from Moxion Stream in Windows
- liveprod.moxion.io (76.223.64.12 and 13.248.204.10), TCP/443 UDP/3478 and UDP port range 25000-45000*
- stun.l.google.com, UDP/TCP port 19302
- apiprod.moxion.io (76.223.76.25 and 13.248.202.44), TCP/443
Broadcasting from QTAKE Cloud
- apiprod.moxion.io (76.223.76.25 and 13.248.202.44), TCP/443
- api.qtake.cloud TCP 443, 44443
- sync.qtake.cloud TCP 8500, 8501
- any UDP 8550, 8551
Whitelisting for Custom Domains
If your company has its own Moxion domain separate from the standard app.moxion.io portal, we have separate information that you will need to use for whitelisting.
Reach out to studios@moxion.io for further assistance!