Contacting Flow Capture Support

If the help site doesn’t answer your questions, or if you need assistance troubleshooting an issue, Flow Capture customer support can be reached via email or phone: 

Email: support@moxion.io  

Phone: Toll Free: +1 (800) 884-6450 or +1 (310) 602-6140 

Please provide your name, the production you’re contacting us about, and specific information about what you need assistance with. 

Emergency Support 

If urgent issues arise that require immediate attention (IE, the issue is preventing you from using Flow Capture and you’re up against a strict deadline), you can raise an emergency ticket that will alert our team, anytime day or night.  

To do so, please use the word “Urgent” in your email to us.  We’ll get back to you as soon as possible.