Logging in with MFA
If MFA has been enabled anywhere that you have access to in Moxion, you'll need to go through the process of getting that set up. The steps below will help walk you through that process!
Step 1 - Download/Install your preferred Authenticator App
You will want to install your preferred authenticator on your device before proceeding. You may already use one for other services, or your prouction/studio may have a preferred MFA application.
Step 2 - Sign in to Moxion
Head on over to https://app.moxion.io/login and sign in. Once you've done that, you will be taken through the MFA setup process. On the first page is an overview of MFA itself.
Clicking the Next button will bring you into the start of the setup process itself.
Step 3 - Connect Your Phone Number
Here you'll be asked to set the country you're in and add your phone number. Once you’ve entered that, select Text or Call to choose the method by which Moxion will to send out a code to verify that the number belongs to you.
After you receive the code, enter it into the field that appears on the following page and then click Next to move on.
Step 4 - Save Recovery Code
Here you'll be provided with a code that you can use to gain access to your account in the event that your phone is lost, stolen or otherwise not-at-hand. Copy this code and store it in your password manager, if you have one.
If you don't have one of those, we recommend keeping the code somewhere secure but familiar as you will need it to regain access to your account.
Once it's secret and safe, check the box to note that you've written it down and click Next to continue on.
Step 5 - Add Your Code to Google Authenticator
This page contains instructions on how to get Google Authenticator setup on your device. If you haven't already, you'll want to find and download the app.
Once you've got the app installed, tap the plus button in the bottom right side of the screen. The option to Scan the QR code is the quicker of the two ways of adding it, but if you'd like to type it in manually, you can do so.
After the code has been added, click Next in the browser to go to the last step.
Step 6 - Enter and Confirm Your MFA Code
Here you'll just have to enter the new code generated in the authenticator app on your device into the MFA Code field:
Once you've done that, your MFA Setup will be complete! You'll have to log in once more, entering the code, but then we'll retain your login MFA details for 30 days, and you will only be required to re-authenticate once every 30 day period.