Minimum System Requirements

Below are the minimum system requirements for all types of environments that Flow Capture supports:

iPhone/iPad: iOS 12.5.5 or later

- Recommended version: iOS 14 or newer

Apple: Find the software version on your iPhone, iPad, or iPod

- Note: when using an iPad or iPhone on set, we always recommend ensuring that the connection is via WiFi as opposed to cellular data, as that will likely offer a more stable and predictable connection, in addition to being able to troubleshoot any network-related issues should they arise.

Apple TV: tvOS 14 or later

- Apple TV HD (1080p SD) - Apple TV 4K (4K HDR + Dolby Vision)

Apple: Update Apple TV software

macOS 10.12.1 (Sierra) or later

- Safari 14 or newer (macOS 10.14 or above required for Dolby vision) - Google Chrome 94 or newer

Apple: Find out which macOS your Mac is using

Windows 10 or later

- Microsoft Edge - Google Chrome 94 or newer

Microsoft: Which version of Windows operating system am I running?

A few notes:

- Generally, any workstation that meets the above requirements should not have issues using Flow Capture. However, we ALWAYS recommend staying up to date with the latest version, as there are occasionally small updates behind the scenes that cause issues with some, but not all, assets in certain environments. If you encounter any playback issues, updating to the latest version generally can resolve them quickly. 

- Flow Capture does not currently support Android devices, but if you use a Samsung device there may be a workaround for you!

- Not sure which OS or browser version you're on? You can click here to use a simple tool that will tell you all we need to know.

If you're using Qtake or Qtake Server integration with Flow Capture, below are the minimum specs for each

QTAKE 1.6 or later

QTAKE requires macOS 10.14.6 (Mojave), 10.15.7 (Catalina) or 11.6 (Big Sur)

QTAKE Server 2.1 or later

QTAKE Server requires macOS 10.14.6 (Mojave) or higher

NOTE: You should always be using the most recent version of Qtake Server. To ensure that you are, open QTS, click "QTake Server" menu, then select "Check for updates." If there is a newer version, please download and install it to ensure the integration runs smoothly